Distance Sales Agreement

Seller:
Company Name: KANTİEM Saat ve Aksesuar Tic. A.Ş.
Address: Kuruçeşme Mah. Muallim Naci Cad. No:64A İç Kapı:1 Beşiktaş / İstanbul
Email: info@salonkantiem.com

Buyer:
The individual whose information is provided during the ordering process on the Seller's website.

This Distance Sales Agreement ("Agreement") governs the sale and delivery of products and/or services ordered electronically by the Buyer through the Seller's website.

The description, quantity, unit price, total price, shipping costs, taxes, and payment details of the ordered products and/or services are specified in the order summary presented to the buyer before the order is confirmed.

The buyer agrees to pay the total amount indicated at checkout.

The Agreement becomes effective when the Buyer completes the order and payment process electronically. An electronic confirmation may be sent to the Buyer after the order is placed.

The Seller shall deliver the products to the delivery address specified by the Buyer within the period stated on the website, subject to product availability and operational conditions.

If delivery becomes impossible due to circumstances beyond the Seller's reasonable control, the Buyer shall be informed and any payments received for undelivered products shall be refunded in accordance with applicable law.

The Buyer has the right to withdraw from this Agreement within fourteen (14) days from the date of receipt of the products without giving any reason and without incurring any penalty, except where applicable law provides otherwise.

To exercise the right of withdrawal, the Buyer must notify the Seller by email or other written communication before the withdrawal period expires.

Products returned under the right of withdrawal must be sent back in accordance with the Seller's return instructions.

Following receipt and verification of the returned products, the Seller shall process the refund using the original payment method unless otherwise agreed by the parties.

Any deductions permitted by applicable law may apply where the value of the returned products has diminished due to use beyond what is necessary to establish their nature, characteristics, and functioning.

The right of withdrawal may not apply to products or services that are exempt under applicable consumer protection legislation, including but not limited to:

• Customized or personalized products;
• Digital content supplied electronically after performance has begun with the Buyer's consent;
• Sealed goods that are not suitable for return due to health protection or hygiene reasons if unsealed after delivery;
• Other products or services excluded by mandatory law.

The Seller shall not be liable for indirect, incidental, or consequential damages except where liability cannot be excluded under applicable law.

Nothing in this Agreement limits any mandatory consumer rights granted by applicable legislation.

Neither party shall be liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, war, governmental actions, internet outages, transportation disruptions, labor disputes, or similar circumstances.

Personal data provided by the Buyer shall be processed in accordance with the Seller's Privacy Policy and applicable data protection laws.

This Agreement shall be governed by the laws of the Republic of Türkiye.

Any disputes arising out of or relating to this Agreement shall be submitted to the competent Consumer Arbitration Committees, Consumer Courts, or other authorities having jurisdiction under applicable law.

By completing the order and payment process electronically, the Buyer acknowledges that they have read, understood, and accepted this Agreement and all information provided before the purchase.

Seller: KANTİEM Saat ve Aksesuar Tic. A.Ş.
Buyer: Customer placing the order electronically
Effective Date: 28.06.2026